Terms and Conditions - Lewisham Skip Hire
Welcome to Lewisham Skip Hire. These Terms and Conditions govern your use of our skip hire services. By booking a skip with us, you agree to comply with and be bound by these terms. Please read them carefully to ensure a smooth and satisfactory experience.
1. Booking and Confirmation
To secure a skip hire, you must provide accurate and complete information during the booking process. Upon successful booking, you will receive a confirmation via email or phone. If any details are incorrect, please contact us immediately to amend your booking.
2. Payment Terms
Payment for our services is required in full at the time of booking unless prior arrangements have been made. We accept various payment methods, including credit/debit cards and bank transfers. All prices are inclusive of VAT unless otherwise stated.
2.1 Additional Charges
- Late Payment Fees: A late fee may apply if payment is not received within the specified period.
- Extension Fees: If you require an extension beyond the agreed hire period, additional charges will apply.
3. Cancellation Policy
You may cancel your booking without incurring a fee up to 24 hours before the scheduled delivery time. Cancellations made within 24 hours may be subject to a cancellation fee.
3.1 Rescheduling
Rescheduling of the skip delivery or collection is subject to availability. We will make reasonable efforts to accommodate your new preferred times.
4. Delivery and Collection
Our team will deliver the skip to the specified location at the agreed-upon time. Please ensure that access is clear and safe for the skip delivery vehicle. Upon completion of the hire period, we will collect the skip. Failure to provide access may result in additional fees.
4.1 Site Safety
It is your responsibility to ensure that the placement location is safe and appropriate for the skip. This includes avoiding obstacles, ensuring stable ground, and complying with local regulations.
5. Usage Terms
The skip is intended for the disposal of general household or commercial waste only. You must not use the skip to dispose of the following items:
- Hazardous materials (e.g., asbestos, chemicals, batteries)
- Electrical appliances over 75kg
- Flammable liquids and gases
- Explosives
- Medicines and pharmaceuticals
For a comprehensive list of prohibited items, please refer to our Prohibited Items Policy.
5.1 Overloading
Please adhere to the maximum weight capacity of your skip. Overloading can lead to additional charges and potential safety hazards.
6. Liability
Lewisham Skip Hire is not liable for any damage to property or injury to persons arising from the use or placement of the skip, except where caused by our negligence. It is recommended to inform your insurance provider of the skip placement to cover any unforeseen incidents.
6.1 Insurance
We carry appropriate insurance coverage for our operations. However, you may need to arrange for your own insurance to cover the placement site and any potential risks involved.
7. Insurance and Indemnification
You agree to indemnify and hold harmless Lewisham Skip Hire against any claims, damages, or expenses arising from your misuse of our services or violation of these Terms and Conditions.
7.1 Customer Responsibility
As a customer, you are responsible for ensuring that all items placed in the skip comply with our usage terms and legal requirements.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.
8.1 Dispute Resolution
We encourage customers to address any concerns or disputes directly with us in the first instance. Should a resolution not be reached, disputes will be handled in accordance with the governing law mentioned above.
9. Changes to Terms and Conditions
Lewisham Skip Hire reserves the right to modify these Terms and Conditions at any time. Updated terms will be communicated to customers through our official channels. Continued use of our services constitutes acceptance of the revised terms.
9.1 Notification of Changes
We will provide reasonable notice of any significant changes to our Terms and Conditions to ensure transparency and allow customers to make informed decisions.
10. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. We are committed to safeguarding your data and ensuring it is used solely for the purposes of providing our skip hire services.
10.1 Data Protection
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or damage.
11. Customer Support
Our customer support team is available to assist with any questions or issues related to your skip hire. We strive to provide prompt and effective solutions to ensure your satisfaction.
11.1 Feedback and Complaints
We welcome your feedback to help us improve our services. If you have any complaints, please contact us directly so we can address them promptly.
12. Intellectual Property
All content provided by Lewisham Skip Hire, including logos, images, and written material, is the property of the company and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
12.1 Limited License
You are granted a limited license to use our services for their intended purpose. Any other use requires prior written consent from Lewisham Skip Hire.
13. Force Majeure
Lewisham Skip Hire will not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, wars, or governmental actions.
13.1 Notification
In the event of a force majeure situation, we will notify customers as soon as possible and make reasonable efforts to reschedule services.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14.1 Amendment of Terms
We reserve the right to amend these Terms and Conditions at any time, and such amendments will be effective upon posting on our official channels.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Lewisham Skip Hire regarding the use of our services, superseding any prior agreements or understandings.
By choosing Lewisham Skip Hire, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We are committed to providing high-quality skip hire services and ensuring a positive experience for all our customers.